General Questions about Syndaris

What is Syndaris?

Syndaris is a personal AI platform that supports you in everyday life, work, and private life. Data protection, privacy, and the most independent use are central to this. Your personal Syndaris team is available to you around the clock, even without a permanent internet connection. It accompanies you, listens to you, supports you in decisions, helps you organize thoughts, and stands by you as an intelligent companion in many life situations.

What is the Founding Edition?

The Founding Edition is aimed at everyone who would like to accompany Syndaris in an early development phase. As a Founding Member, you receive exclusive benefits and support the further development of the project. This offer is valid for a limited time. After that, the Founding Edition corresponds to the basic model without additional costs.

Can I test Syndaris before purchase?

Yes. You can test Syndaris for 10 days free before deciding on a paid license. If you like Syndaris, you can simply acquire a license and continue to use Syndaris. Everything you have set up or saved in chats in the meantime is not lost.

Is the Founding Edition already finished?

No. The Founding Edition is a beta version. New features are continuously added and improved. As with any beta software, errors may occur occasionally. However, you will be informed about new updates and can update your Syndaris for free.

Are future updates free?

Yes. During the development phase, you receive all updates of the Founding Edition for free. As a Founding Member, we also inform you early about new features, important developments, and upcoming extensions.

Do I need a subscription?

No. The Founding Edition is a one-time payment. After the development phase is complete, your Founding Edition will automatically become the basic version and can be used by you permanently without further monthly costs.

Why is Syndaris not in the App Store?

Syndaris is offered directly via our website. This allows us to manage development independently and provide new features faster. At the same time, we place great importance on your privacy.

By providing it directly, we maintain control over our software and can refrain from unnecessary tracking, personalized advertising, and other disturbing influences.

Our goal is to offer you a personal AI where data protection, transparency, and your freedom are paramount.

How do I activate my license?

After purchase, you will receive your license key by email. You enter this along with your email address in the app to activate your license.

Verwende also for future updates always the same email address. Your license key always works in connection with your email address.

Can I upgrade to another model later?

Yes. You can switch from your Founding Edition to a Plus or Premium model at any time. Your Founding Edition corresponds to the basic model after the development phase is complete and remains with you permanently. If you later decide on a Plus or Premium model, the corresponding subscription costs will apply. As a Founding Member, you benefit from exclusive special conditions and discounted rates.

Will my data be shared with third parties?

No. The protection of your data is one of the most important principles of Syndaris. Your chats, documents, memories, and personal content remain stored on your device. We do not sell data, share information with third parties, or use unnecessary tracking or personalized advertising. If you use an online AI model later, only your request is transmitted to the respective AI service. Your personal data, stored documents, memories, or chat histories are not automatically transferred. Our goal is to offer you a personal AI where data protection, privacy, and control over your own data are always in the foreground.

Will I remain anonymous with online AI requests?

Yes – your identity is not the focus.

If you use an online AI model via Syndaris, you do not need to log in with a personal account with the respective AI provider.

Your request is transmitted to the desired AI model via the secure connection of Syndaris. No personal data, documents, memories, or chat histories stored in Syndaris are automatically sent along with it.

This way, you maintain control over what information your request contains and what it does not.

Unlike many conventional AI apps, you do not need a personal user account with the respective AI provider to use the online AI via Syndaris. This keeps your data stored in Syndaris separate from the online request.

Technical Questions about Syndaris

What are the system requirements?

You can find the current system requirements in the download area. Please also read the installation instructions carefully before installation.

Since Syndaris performs many functions directly on your smartphone and does not require a permanent internet connection, your device should meet the recommended system requirements. This ensures that the app works reliably and with the best performance.

Where can I find my Android version?

You can easily check your Android version in your phone's settings.

To do this, go to Settings → About Phone → Software Information or Phone Information. The designation may vary depending on the manufacturer. There you will find your Android version as well as other information about your device.

If you cannot find the information, the search function in the Android settings with the term "Android Version" or "Software Information" will also help you.

Why do I get a warning upon installation?

This is completely normal.

Since Syndaris is provided directly via our website and not a classic App Store, Android displays a corresponding security notice during installation.

This message does not mean that the app is unsafe or harmful. It merely indicates that the app is installed from another source.

We consciously publish Syndaris independently of App Stores to provide our software ourselves and to consistently implement our philosophy regarding data protection, privacy, and independence.

Please download Syndaris exclusively from our official website and follow the installation instructions.

Do I receive support?

Yes. If you have any questions, problems, or suggestions, you can reach us anytime via the contact options on our website.

Additionally, you can contact support directly via the settings menu in the Syndaris app. This way, you can transmit your request to us quickly and easily.

Why does loading a chat sometimes take longer?

Syndaris works directly on your smartphone – depending on the chosen model. When opening a chat, the AI model is initially loaded and prepared for the conversation. This process takes a few seconds depending on your device's performance.

Once the model is loaded, further conversations proceed much faster. On older or less powerful smartphones, loading may take a little longer.

If you want to use particularly fast answers or extensive online functions, we recommend the Plus or Premium models later, where powerful online AI services are available.